The Vanilla Experience

Helper Guide
Started by Dovahshin

Dovahshin

Dovahshin

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Dovahshin

WIP - Not a completed draft. 

 

Helper rank is a trial position that will determine whether you will become a mod or not. Every month, each mod will be able to have a chance to review how you have been doing as a helper and will decide if you are ready to become a moderator. Don't be discouraged if you don't get moderator after your first month as a helper! You will receive feedback if there's anything you need to improve if you don't make moderator right away. If there are specific issues you may be put on a week probation to determine if you're able to improve on them. Some helpers may be demoted if we decide they aren't ready to be moderators. These people will be allowed to reapply in 3 months so that they have plenty of time to learn and grow before giving it another try; others may choose to stay as a helper instead of moving further up the chain of command.

Staff Code of Conduct   

As a helper you represent TVE just as much as a moderator. Because of this, you will be held to the same standards and code of conduct:

  1. Resolve conflict calmly, with kindness, and positivity.
  2. Actively orient players and explain rules & features.
  3. Be progression, mature, and separate personal matters from your duties.
  4. Act responsibly with staff commands & permissions.
  5. Collaborate with the team to make all jobs easier.

Failure to follow the code of conduct will result in demotion/termination.

If you're unsure about something, please ask! This is your time to learn.

Staff Chat Commands           

  • /kick [name] [reason]
  • /mute [name] [time] [reason]
  • /unmute [name]
  • /warn [name] [reason]
  • /unwarn [name]
  • /socialspy
  • /clearchat
  • /mutechat
  • /staffchat [message]

Staff Commands

  • /checkmute [name]
  • /checkban [name]
  • /history [name]
  • /warnings [name]
  • /whois [name]
  • /tps

Coreprotect Commands

  • /co i
  • /co L

Other than these commands, your job is to help the mods and the TVE community.

There are lots of things you can do to help! Answering people's questions and monitoring the chat for players in need are your main duties, but along with that you can also check that spawn shops meet regulations and are stocked, relay feedback from players to Dovkin and the moderators, monitor who is mining diamonds and is potentially x-raying, and maintain a positive attitude. You are part of the TVE team now and we appreciate you volunteering your time towards the server.

If you have any questions feel free to ask below. Thank you for helping make The Vanilla Experience a great place to play Minecraft!

Staff Confidentiality

Now that you’re part of the staff team, you’ll be able to see and hear conversations that are purely between staff. At no point should you be leaking information/screenshots/hints/staff documents etc to any non-staff. If it’s in a staff channel, a discussion between staff members or something that only staff can see, you should NOT be discussing/showing it with/to non-staff unless it’s been cleared by Dov/higher-up staff. Trust is crucial to running a staff team, therefore punishment for a break of staff confidentiality can result in a full demotion.

 

Dovahshin · 3 months ago